Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of passa.gift and its services (the “Service”), operated by SkandaBio Organics Pvt. Ltd. (“passa”, “we”, “us”). By applying for, subscribing to, or using the Service, you agree to these Terms.

1. What passa is

passa turns a physical gift into a “chain” of giving. A brand attaches a passa QR code to a gift; the recipient scans it to see the gift's story and may pass a new gift forward, linked to the same chain. passa provides the software, QR codes, dashboards, and analytics that make this possible. passa does not run discounts, cashback, or referral-reward schemes.

2. Accounts and eligibility

The Service is offered to businesses. You must provide accurate organization and contact details, and you are responsible for activity under your account and for keeping access to your account secure. You must be authorised to bind your organization to these Terms.

3. Plans, applications, and billing

• Applying to the founding cohort books an intake call and commits you to nothing. No payment or contract is created by applying.
• Paid plans (Lineage, Constellation) are billed monthly in advance. Founding rates, where offered, are locked for twelve months, after which standard rates apply. Full billing, cancellation, and refund terms are in our Refund & Cancellation Policy.
• Each plan includes monthly quotas (for example, QR labels and onboarded products). We may meter usage against these quotas.

4. Acceptable use

You agree not to use the Service to:

• break any law, or infringe anyone's rights;
• associate passa chains with anything unlawful, hateful, deceptive, or harmful;
• misrepresent your brand, products, or the origin of a gift, or use the Service to spam or defraud recipients;
• attempt to disrupt, reverse-engineer, or gain unauthorised access to the Service.

We may suspend or terminate accounts that breach these Terms. Gifting chains already created generally continue to resolve for recipients even where an account is suspended.

5. Your content and recipient data

You retain ownership of your brand assets, product information, and campaign content. You grant passa a licence to host and display them as needed to run the Service. You are responsible for having the right to use any content you provide, and for handling the personal data of the recipients you gift to in line with applicable law. Our handling of personal data is described in our Privacy Policy.

6. Intellectual property

The passa.gift platform, software, designs, and marks are owned by passa. These Terms do not transfer any of our intellectual property to you, and do not transfer any of your intellectual property to us beyond the licences described here.

7. Service availability

We work to keep the Service available and accurate, but it is provided on an “as is” and “as available” basis. We do not warrant that it will be uninterrupted or error-free.

8. Limitation of liability

To the extent permitted by law, passa is not liable for indirect, incidental, or consequential losses. Our total liability arising out of or relating to the Service is limited to the fees you paid us in the three months before the event giving rise to the claim.

9. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified to the email linked to your organization. Continued use of the Service after a change means you accept the updated Terms.

10. Governing law

These Terms are governed by the laws of India. The courts at Tamil Nadu, India have exclusive jurisdiction over any dispute arising from them.

11. Contact

Questions about these Terms: info@premanature.com. See our Contact page for full details.